Privacy Policy

At Crawford Brown Consulting, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Principles (APP’s) under the Privacy Act 1988(Cth).

What information we collect
We may collect the following types of personal information when you visit our website, engage our services, or contact us:

  • Name

  • Email address

  • Any other information you voluntarily submit via forms or email

How we collect your information
We collect personal information when you:

  • Fill out a form on our website

  • Book a consultation or download a free resource

  • Subscribe to our newsletter

  • Contact us via email or phone

  • Provide feedback or complete a survey

Why we collect your information
We collect and use your information to:

  • Respond to your enquiries

  • Deliver consulting and training services

  • Send updates, newsletters, or marketing material (you can opt out at any time)

  • Comply with legal obligations

How we store and protect your information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Information is stored securely in electronic formats using reputable third-party platforms with appropriate security measures in place.

Disclosure to third parties
We do not sell, rent, or trade your personal information. We may disclose your information to trusted service providers who assist us in operating our website or delivering our services, such as email marketing or CRM tools, only where they are subject to privacy obligations.

Access and correction
You can request access to the personal information we hold about you at any time, and request that it be updated or corrected if it is inaccurate or out of date. To do this, please contact us using the details below.

Cookies and website analytics
Our website may use cookies and third-party analytics tools (such as Google Analytics) to collect non-identifying information about how visitors use the site. This helps us improve the user experience and measure website performance.

Changes to this policy
We may update this Privacy Policy from time to time. The most current version will always be posted on our website.

Contact us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact:

Heidi Crawford
Crawford Brown Consulting
Email: heidi@crawfordbrown.com.au
Sydney, NSW, Australia